Project Manager and System Designer

EyeOn Technologies

Project manager and designer of customized surveillance, deterrence and access control systems. Developed camera-driven solutions to fulfill customer needs. Budgeted, planned and executed installations; including sourcing and ordering materials, coordinating labor and client schedules and reconciling project expenses and calculating company profits.

• Brought scalability to project sales and execution process by redefining the requirements gathering process and project transition from sales to execution for better efficiency and knowledge transfer. Created a documentation system including hand-off forms, filing system and implemented project tracking software; streamlining the entire process.
• Increased project profitability by redesigning the quoting system to account for missing variables and reducing salesman’s need for product expertise.
• Helped create recurring revenue streams by developing a stand-alone and easily deployed rental device. Coordinated closely with the sales team, technical team and installers to synthesize customer needs, technical capabilities and options, power and physical requirements into a marketable device. Prototyped, tested and built deployed systems.

Manager, Online Tools & Resources

Hilton, Focused Serivce Brand Brand Hospitality

Manager of internal websites and digital resources supporting day-to-day hotel operations for over 4,500 hotels, worldwide. Worked with internal partners, clients and departments to define requirements and develop custom web, email and digital solutions that support a wide range of operational and communications needs - including data clarity and organization, hotel resupply ordering, Team Member training, social sharing and event registration.

• Redesigned internal Hilton brand information sites’ user experience and information architecture with a user-centric focus, based on user testing and web design best practices. Minimized page load times and drastically reduced average user time-to-find information. Implemented all enhancements without interruption to business activities.
• Expanded website design and maintenance capacity of team by developing a SASS design system that reduced code duplication near 90%. It was flexible enough to apply to five SharePoint and Departmental sites while maintaining specific branding customizations of each.
• Implemented a highly efficient, database-driven solution for hotel resupply ordering information. It drastically increased product findability and was quickly adopted across several Hilton brands.
• Defined Focused Service Brand Team identity with style guidelines, designs and document templates.
• Supported internal communications by producing designs for print and digital campaigns.
• Effectively managed a team of two contractors (one web publisher and one graphic designer)

Internal Brand Publisher

Hilton, Hampton Brand Culture & Internal Communications

Internal newsletter and website publisher for Hampton Brand Culture and Internal Communications department.

• Supported communications by creating graphics and programming layout for individual email distributions, campaigns and multiple weekly newsletters (distributed through CheetahMail).
• Supported operations by maintaining and enhancing usability of the corporate internal operations website.
• Reduced costs by producing many graphic designs in-house

Web Technology Consultant, Contractor

Robert Half Technology

Contracted for several short-term projects including assisting in the design (HTML and CSS) of a dental records web application and contributing in the re-branding of a transportation company's web-based customer management portal.

Technology Coordinator

Central Academy

Technology coordination and implementation, network administration as well as classroom instruction and technology curriculum development based on state standards.

• Increased school visibility and patron interaction by rebuilding and managing the school website focusing on useful and relevant information.
• Reduced IT costs and increased capacity by designing and implementing a complete network hardware and software solution; expanded network from 16 to 60 computers, incorporated a Linux domain controller and later migrating to a Windows Server 2008 with Active Directory.